Is there a subscription?
No. Ember is a one-time purchase — $29, paid once. There's no monthly fee and no account, because the app has no backend to log into.
What do I get for $29?
Everything: the app, the local engine, an AI model sized to your machine, permanent memory, voice mode, and all updates on this version line. No tiers, no upsells.
What about future updates?
Updates on this version line are free. If we ship a major new version later, it's an optional upgrade at a discount — you're never forced to pay to keep what you already have.
Do I need to know anything about AI models or Ollama?
No. A capable starter model is built into the download, so Ember works immediately — fully offline. On first run it reads your hardware, and if your machine can run a bigger model it offers to fetch one once, with your OK, and checks it works — then hands you a finished assistant.
How do I pay — and does it phone home?
Pay by card through Stripe — your download link appears on the confirmation page the moment payment clears (and by email as backup). There's no license server and no activation step — your copy just runs, offline, forever, and the assistant itself never contacts us.
Refunds?
30-day, no-questions refund.